Staying on Track with a Professional Compass
Several years ago, a friend mentioned applying his professional compass to everything that he did at work. When I asked him what he meant, he explained:
My compass has three points—competency, confidence, and character—and when I apply those to my actions at work, I know that I am doing my best for my boss, my co-workers, and our clients.
- First, am I competent in my work? Do I have the skills and the knowledge to meet my responsibilities? If not, what can I do to gain those skills? Do I need to take a class? Is there a co-worker who can share their knowledge with me?
- Second, do I have self-confidence enough to share my skills and knowledge with co-workers? Am I secure enough to grasp someone else’s hand and pull them up the ladder of success? What can I do to help others be successful?
- Third, does my character reflect my desire to have a servant’s attitude? Do I graciously serve those around me? Do I see my bosses, co-workers, and clients as my customers? In a school setting, do I provide the staff, students, and parents with sizzling customer service?

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