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BUILDING BETTER SCHOOLS BY
ENGAGING SUPPORT STAFF
According to a National School Public Relations Association
survey, it isn’t the teachers, administration,
district, school website, or local press that are the
primary source of information about schools. THE biggest
source of news and information is the support staff—the
custodians, bus drivers, cafeteria workers, secretaries,
nurses and teacher’s aides!
As a support staff member, you play a critical role
in your school’s success. Learn how the principles
of sizzling customer service can move you from forgotten
hero to engaged ambassador. See how communicating effectively
and practicing professionalism can make your job more
enjoyable – and make you a critical part of creating
a school culture where all families are welcome and
engaged. Includes profiles of 21 engaged ambassadors
who are making a huge difference in their school community.
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NOW
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